Q: How long does it take to get an appointment?
A: I will make every effort to see you as soon as possible. I offer a free, initial 15-minute phone consultation, and this can often be scheduled within 24-48 hours- please email (firstname.lastname@example.org) or call (973-615-3512) to schedule.
Q: How long are the psychotherapy/sport psychology sessions?
A: The initial appointment is usually 45-minutes to 1 hour and therapy sessions are generally 45-minutes.
Q: How often will we meet?
A: I provide sessions as frequently as they are needed for each individual situation. The majority of clients are seen once a week, but some are seen at a different frequency, depending on the nature of the concern. At your initial appointment, we will talk about this in more detail to come up with a plan that’s right for you.
Q: How many sessions will I need?
A: The length of treatment varies a great deal depending on many factors. Some concerns can be resolved in just a few sessions, while others take longer.
Q: Can I use my insurance?
A: Although Dr. Sarnell does not accept insurance directly, your insurance company may reimburse you for a percentage of therapy fees as an out-of-network provider. Dr. Sarnell will provide you with a statement suitable for submitting to your insurance company should you choose to file claims on your own, and the insurance company would then reimburse you directly. Please remember that reimbursement is considered a matter between you and your insurance company. Always check with your insurance company directly for questions about your coverage and out-of-network benefits. If you'd like to find out whether your insurance company would reimburse you for the cost of therapy with me, I encourage you to contact your insurance company. Questions that you might ask your insurance company include:
• Do I have out-of-network benefits to see a licensed psychologist?
• If so, what percentage do you cover?
• What is the deductible, and how much of the deductible have I met?
• What is the coverage amount for a 45-minute psychotherapy session?
• How many sessions are covered, and in what time period?
• How do I access the form(s) needed to submit a request for reimbursement?
• Do I need pre-authorization from a physician to come for treatment?
If you find that you have out-of-network benefits, I ask that you pay me directly, and I will provide you with a receipt, which you can submit to your insurance company for reimbursement.
Q: What are your fees?
A: As this depends on what services you will receive, I recommend that you call (973-615-3512) or email (email@example.com) for this information.
Q: What forms of payment do you accept?
A: I accept cash, checks, and credit cards (Visa, Master Card, Discover, and American Express). I use an electronic billing system that stores information with bank-level data encryption technologies.
Q: What are your hours?
A: I have flexible availability, and offer evening appointments to accommodate after work and after school scheduling.
Q: What if I, or my child, needs to be evaluated for medication?
A: I am licensed and trained to practice therapy, and I do not prescribe medication. However, I often consult with physicians, psychiatrists, neurologists, and nurse practitioners, who can prescribe medication. With your permission, I can contact physicians that you already use, or we can assist in coordinating an appropriate referral.